Are you passionate about facilitating high quality veterinary care and team building? 

The Animal Hospital at the Shores is seeking an experienced Hospital Manager with phenomenal people skills and a take-charge, lead by example approach to leadership. The person we seek will add to the relationships with the team to encourage a hospital culture based on good communication, high quality patient care, exceptional customer experience, and team development. We strive to create a low stress environment for both people and patients while providing a smooth, profitable operation. We are a modern, paperless veterinary hospital that offers Traditional and Integrative Veterinary Medicine to our canine, feline, and exotic patients.  

Key Strengths and Responsibilities we are seeking:

Desired Strengths: 

• Able to manage the delivery of the Practice Owner’s vision 
• Maintain core values
• Nurtures other leaders
• Possesses a clear vision of the organizational goals
• Becomes an integral member of the team
• Able to work as a partner with the Practice Owner and Leaders to drive the hospital's success.  
• Excellent communication skills
• Ability to handle difficult situations with tact and compassion
• Ability to make decisions and delegate
• Good attention to detail and organized 

Marketing: 

• Market the practice, it’s veterinarians, and services 
• Social media management
• Able to manage website maintenance and updates
• Organize community events and outreach

Staffing:

• Leads and coaches our team
• Able to hold others and self accountable
• Cultivates team building
• Confident team management: recruiting, hiring, disciplining, and terminating as appropriate

Client Service:

• Fosters an environment of continual learning and growth
• Effectively communicating with clients to resolve concerns
• Ability to handle difficult situations with tact and compassion
• A passion for creating a exceptional client experience

Organizational Health: 

• Working knowledge of Federal, State, and Local regulations in order to keep our practice in compliance 
• Oversee training and development of Safety and OSHA Training programs
• Maintain DEA and CE compliance
• Manage accounts receivable
• Oversee maintenance, housekeeping standards
• Manage special projects
• Good computer software skills,  Avimark practice management software knowledge a plus
• Working knowledge of financial reporting, budgets, and ability create & to stay within budgets
• Maintain working relationships with vendors
• Ability to regularly review and negotiate expenses
• Communication effectively with CPA 
• Oversee IT management
• Oversee  Inventory management

Benefits include:  75% paid Healthcare, matching retirement fund, discounted veterinary care, 15 days paid time off, and a great working environment.

Minimum of 2 years veterinary managerial experience

Clear communicator

Attention to detail

Friendly and kind personality

Share the values of the owner/veterinarian

About Animal Hospital at the Shores

Private, woman owned small animal hospital focused on exceptional customer care as well as full service traditional and integrative care for cats, dogs, birds and other exotic pets.

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