Dear colleague,

Most ads for an associate veterinarian start by discussing salary, schedule, benefits and all of the fancy toys at the practice.  For this ad, I am more interested in conveying the “lifestyle” we lead at Georgetown Animal Clinic.  If you would like more details, please visit our website at Georgetownanimalclinic.com where you will find our phone number.  I am more than happy to answer questions over the phone or by email.

Of course, we practice the highest quality of medicine that our clients will allow.  The doctors discuss among themselves what is best “current practice” and come to a consensus.  This allows us to all practice on the same page and gives our support staff the ability to educate and make recommendations without worrying about which doctor they are working with that day.  We have protocols that suggest what vaccines, lab testing and preventative medications should be offered to every patient in for a routine exam.  We do not, however, dictate how the veterinarians practice medicine.  No one will tell you that you need to bill more or do more of this procedure or that test.  I do not worry about average transaction fees as long as you are consistent with current acceptable medical standards.

We give clients options whenever possible, educate them as to what those mean and help them come to a decision based on their individual situations. The Georgetown Animal Clinic staff are big believers in, and very active raising money for, the Pet Emergency Fund.  This allows us to make fewer difficult choices solely based on finance.

We make a concerted effort to excel at client service.  This starts with the client care representatives and follows all the way back to our kennel staff.  We have REAL 30-minute appointment spots. There are no squeezing 2 or 3 extra appointments into your typical 4-hour block of appointments.  We do allow for add-on “end of life” appointments or the occasional minor emergency (like chocolate ingestion) but on most days we see no more than 2 patients per hour.    We reserve “emergency” spots every day in the schedule and fill them by level of urgency.   This allows us to give the client and patient in front of us the best possible experience.

In an effort to relieve stress on doctors and staff, clients who show up more than 15 minutes late are asked to reschedule.  This reduces wait time for other clients and keeps staff from falling behind.  We do our best to work together to minimize and control the chaos that often comes with this profession.   We limit surgery appointments to one dental procedure and 1-3 other procedures per day, depending on the number of support staff available.

We have a tremendous support staff with knowledgeable, friendly customer care representatives, assistants AND licensed technicians, many who have been with us for 20+ years.  They are all bright, hardworking and pleasant to be around.

I really believe in work-life balance.  I have been practicing since 1995 and know that you cannot practice forever at the pace that is often expected of us.  I am very open to creating a schedule based on your needs.  While the ad is for part time, I do have the ability to create a full-time position. I have room and flexibility to create a schedule that can be multiple short days or a few long days.   We do allow 90 minutes between morning and afternoon appointments and I can’t remember the last time I didn’t get at least 30 to 45 min to sit and eat lunch on a long day.   Because we rarely hospitalize patients overnight and never on the weekends, there are no “extra” hours built in to the veterinarian’s schedule.

I hope this honest self-assessment of Georgetown Animal Clinic leaves you curious!! 

Hope to hear from you,

Scott Newman, DVM, CVA (Medical Director)

About Georgetown Animal Clinic

Georgetown Animal Clinic, P.C. is a privately owned 4 doctor small animal practice located in Williamsville, a growing suburb of Buffalo, NY. We have been in business over 50 years and have been AAHA accredited since 1985. Our focus has always been on preventative care and nurturing the human-animal bond. Georgetownanimalclinic.com Facebook.com/gacvets

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